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There is very little information about the construction of your sofas frames. Please provide details of the frame construction.
Posted:  Aug 12, 2012 Last Answer:  N/A
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Hi - I have a beach house and wanted to do a white sofa with scatterback pillows to give that beachy feel, but am worried about the maintenance with 2 kids and do not want to do a slipcover. I know that you offer the bella micro velvet fabric which is supposed to be very durable and easy to clean, but I am worried that the micro velvet fabric will look too formal in my beach house. What would you suggest doing? I originally wanted the white denim or white canvas upholstery fabric but am soooo
Posted:  Aug 9, 2012 Last Answer:  N/A
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Greetings, I interested in purchasing a sofa from you, 81" long and 55" wide...i live in an apartment in NYC, is it easy to maneuver the sofa through a standard doorway or will it have to be assembled on-site and if so is there an extra fee for that?
Posted:  Mar 15, 2012 Last Answer:  N/A
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How do I update my account to start getting your monthly newsletter?
Posted:  Feb 8, 2012 Last Answer:  N/A
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Hi, I am a couch sleeper. Can't sleep worth a hoot in my bed, but sleep like a baby on my couch. I recently got a new couch. The old couch was still sleeping good but had become unsightly, so I replaced it. BAD decision. The new couch is a horrible sleeper. Love the way it looks but am afraid I'll never sleep again. Can you replace the new couch cushions with the same kind of stuff that was inside my old one? I'd be the happiest person in the world if you could. Thanks, Kathy
Posted:  Dec 25, 2011 Last Answer:  Dec 25, 2011
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Can i get replacement cushions with velcro for my ekornes couches?
Posted:  Nov 27, 2011 Last Answer:  N/A
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I was told that latex cushions are available if a doctor's note is provided. Is the type of latex synthetic, natural, or a mixture of the two? If it is a mixture, what is the ratio of synthetic to natural?
Posted:  Sep 3, 2011 Last Answer:  N/A
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How is it that you charge my credit card in full but don't deliever the sofa for 6 weeks. Terrible business model for the customer. Still sitting on the floor with my kids 5 weeks after ordering. YEAH!
Posted:  Aug 25, 2011 Last Answer:  Sep 4, 2011
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What happened to the Tyson style? It was my favorite and I was just considering ordering one.
Posted:  June 17, 2011 Last Answer:  N/A
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re: TREVOR seat cushions. Does it come w two seat cushions or one long one? Both are pictured. And how is the sofa/x-chaise configured? Thanks.
Posted:  May 11, 2011 Last Answer:  Aug 18, 2011
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Hi There. Do you have any reclaimed wood frame options? If not, where can I find specifics on where you source your wood from please? Your site mentions Soy based foams. What specific Soy foam do you offer. I have read that most are "green washed" if you will -they have small amounts of Soy foam and are mostly the same old same old with a green marketing spin. What say you? I am looking for a So. Cal. made couch as sustainable built as possible. A "cradle to cradle" design / build sofa
Posted:  Apr 4, 2011 Last Answer:  N/A
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I was so excited about getting a sectional couch for my house. That is, until I did the measurements. I have one wall that is 122", the other is 91" -- 6" shy of what the measurements say on the sofa builder. I love the sectional look, but not so much the chaise. Am I out of luck?
Posted:  Oct 25, 2010 Last Answer:  Oct 26, 2010
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What is the difference between standard and hardwood construction? Which is a "greener" option?
Posted:  Oct 17, 2010 Last Answer:  Oct 18, 2010
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How much fabric would I need for Joe sofa-sofa-bigchaise with premium filling?
Posted:  Apr 5, 2010 Last Answer:  May 19, 2010
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If I bring in a picture of a sofa that I want to have made, can The Sofa Company make it look exactly like the picture? Even if there is nothing similar on the floor?
Posted:  Mar 3, 2010 Last Answer:  Mar 11, 2010
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What is the difference between tufting and deep tufting? Why is deep tufting more expensive?
Posted:  Mar 3, 2010 Last Answer:  Apr 1, 2010
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Can I get a sectional with a curved piece instead of a corner piece? What is that called?
Posted:  Feb 22, 2010 Last Answer:  Mar 3, 2010
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I love the look of the Oscar, but like the smaller arms on the Paige. Is there a way to get the Paige arms on the Oscar sofa?
Posted:  Feb 10, 2010 Last Answer:  Apr 1, 2010
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I love the look of tufting on a sofa, but I have 2 toddlers that I'm worried may pull the buttons off. How strong are they put on?
Posted:  Feb 10, 2010 Last Answer:  Apr 14, 2010
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hello, can you please tell me the height of the chair from the floor? Does this stool come in custom sizes? My bar is 45 inches high, so I need the seat to be 34 inches from the floor, or close to that!
Posted:  Feb 4, 2010 Last Answer:  Feb 4, 2010
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I have back problems and am uncomfortable on my current sofa. What do you recommend?
Posted:  Jan 31, 2010 Last Answer:  Jan 31, 2010
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I like the formal look of decorative trim. Can I add that to my sofa and pillows?
Posted:  Jan 31, 2010 Last Answer:  Jan 31, 2010
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I have two large dogs that get on the sofa when I am not home. I have been told leather is my only option, but I really like the look and feel of fabric. Do you have any fabrics durable enough for my home?
Posted:  Jan 31, 2010 Last Answer:  Jan 31, 2010
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Are the prices in the store the same as the prices online?
Posted:  Jan 26, 2010 Last Answer:  Feb 9, 2010
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What is the difference between the American Leather sleeper sofa and the Sofa Company sleeper sofa?
Posted:  Jan 26, 2010 Last Answer:  Feb 22, 2010
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I can't really explain what my house looks like, and I need my sofa to really fit well style-wise in my living room. Can someone from the Sofa Company come to my house to help me out?
Posted:  Jan 26, 2010 Last Answer:  Jan 28, 2010
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What is the difference between down blend and synthetic down blend?
Posted:  Jan 26, 2010 Last Answer:  Jan 28, 2010
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I'm not a big fan of patterned sofas, but I want a little contrast, not just a solid color. How can I achieve this look?
Posted:  Jan 26, 2010 Last Answer:  Mar 11, 2010
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Why are some of your products $0??? What's the catch?
Posted:  Dec 23, 2009 Last Answer:  Dec 23, 2009
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Is it possible to increase the arm width on a square-armed sofa? I like the Paige a lot, but might like it better if the arms were a little wider.
Posted:  Dec 5, 2009 Last Answer:  Dec 6, 2009
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I am a bit shorter than most people and find it hard to sit comfortably on many sofas, do you have smaller sofas?
Posted:  Nov 30, 2009 Last Answer:  Dec 4, 2009
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I have had 8-way hand tied frames before and love the durability of it, do you offer this option with your sofas?
Posted:  Nov 30, 2009 Last Answer:  June 19, 2010
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I am making movie theater room and I would like to put in a leather sectional with reclining individual seats and a love seat. Do you have anything like this?
Posted:  Nov 8, 2009 Last Answer:  Nov 8, 2009
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I really like the Donna Sofa and the Gia Pillows. Can I mix both of those styles?
Posted:  Nov 8, 2009 Last Answer:  Nov 8, 2009
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I need a new pull out mattress, and I really like your air mattress, but I can’t buy a whole new sofa. Can I buy the sleeper separately? How much will it cost?
Posted:  Nov 8, 2009 Last Answer:  Nov 8, 2009
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My husband and I are on the shorter side. In fact most of the sofas in your showroom leave our feet dangling above the floor. Do you have more styles options available?
Posted:  Oct 19, 2009 Last Answer:  Oct 19, 2009
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I've found a beautiful vintage fabric at a flee market. Can you make my sofa using a fabric from an outside source?
Posted:  Oct 19, 2009 Last Answer:  Mar 11, 2010
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I would like to have a double reclining sofa. Also, I recently saw a rocking reclining loveseat at store. Is it possible to make these items?
Posted:  Oct 19, 2009 Last Answer:  Jan 31, 2010
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I am a residential designer in the Los Angeles area and I have a client that is interested in purchasing a sofa and some chairs from The Sofa Company. Do you guys have designer discounts?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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I recently ordered the Yoshi sofa, but now that I put it in my living room, I feel like it needs something else. I think buttons on the back would be a good final touch to my sofa. Is it possible for me to still make changes? And how much would it cost?
Posted:  Oct 11, 2009 Last Answer:  Feb 3, 2010
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I want to order a sofa-love sectional, but I dont want the pieces to be connected to each other. Is it possible to have them not connected?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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I found a picture in a magazine that I love. Can you make it for me?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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I live in an apartment complex and I am on the 4th floor, and there is no elevator. I have found that this is an issue with many furiture stores. What is your policy for delivery? Would I have to pay extra?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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I have 2 sofa that are of sentimental value to me, but the fabric needs replacing. Do you reupholster outside furniture?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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If I place my sofa order on-line, will someone contact me to make sure I did it correctly? Also am I responsible for the whole order?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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I have 3 kids with lots of toys and storage is really important to me. Do you offer anything with storage in it?
Posted:  Oct 11, 2009 Last Answer:  Oct 11, 2009
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Do you have any sofas that would look good in a vintage inspired room. I'm interested in remodeling my living room and my inspiration is the t.v. show Mad Men.
Posted:  Oct 9, 2009 Last Answer:  Oct 11, 2009
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Can I remove the side tables from the Bam Bam Sofa?
Posted:  Oct 9, 2009 Last Answer:  Oct 11, 2009
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I really like the Gia Sofa can I add a queen-size sofa bed to this sofa? Would any of the dimensions be effected?
Posted:  Oct 9, 2009 Last Answer:  Oct 11, 2009
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Related Items: Gia
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We have a small sofabed from the 1960s.Its a large twin or small full. Is it possible to replace or repair the matress and matress frame since the current one is bent and has a broken spring? Also on a recover job, can the sofa arms have extra cushioning than the original design? What are the extra costs for these improvements?
Posted:  Oct 4, 2009 Last Answer:  Oct 4, 2009
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Can I "size down" the lengths of both a couch and a big chair in any of the sofa styles? Because of space limitations I would like to shorten the length in both pieces. If so, is there a charge?
Posted:  Sep 25, 2009 Last Answer:  Sep 26, 2009
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What is the density for the standard foam used in the couches?
Posted:  Sep 23, 2009 Last Answer:  N/A
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Will you make custom slip covers or do you reupholster only?
Posted:  Sep 23, 2009 Last Answer:  June 19, 2010
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Can you make ottomans to match your accent chairs?
Posted:  Sep 6, 2009 Last Answer:  Sep 28, 2009
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I really like the shortened arm on the Rupert (the way the seat cushion sticks out beyond the arm), but I need a sleeper sofa, and I don't see Rupert on the sleeper sofa page. What can I do?
Posted:  Sep 6, 2009 Last Answer:  Sep 6, 2009
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Related Items: Roper
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I am looking for a leather "chair and a half" (under 50" wide preferably) with a pull out twin or cot size mattress. Can you direct me as to what style I should be considering?
Posted:  Sep 2, 2009 Last Answer:  Sep 4, 2009
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can I please get this in black? I am willing to pay extra.
Posted:  Aug 25, 2009 Last Answer:  Aug 26, 2009
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Do you offer twin-sized comfort sleepers?
Posted:  Aug 15, 2009 Last Answer:  Jan 31, 2010
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Do you offer different sleeper sizes for the Comfort Sleepers?
Posted:  Aug 14, 2009 Last Answer:  Jan 31, 2010
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Do you offer any sort of financing?
Posted:  Aug 12, 2009 Last Answer:  Aug 13, 2009
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What sleeper sofa do you recommend if I will be sleeping on it every night?
Posted:  Aug 12, 2009 Last Answer:  Aug 14, 2009
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What are the best fabrics you have for pets and messy kids?
Posted:  Aug 12, 2009 Last Answer:  Aug 16, 2009
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Do you have an armless Sleeper?
Posted:  Aug 11, 2009 Last Answer:  Aug 11, 2009
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I saw a color sample in the D'Oro suede book but I do not find it as an option on the website. Is color Eggplant available for sofa and chair I choose? Will it take longer to get because of this color?
Posted:  Aug 11, 2009 Last Answer:  Aug 11, 2009
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how much do this item cost
Posted:  Aug 11, 2009 Last Answer:  Aug 11, 2009
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Can I make the headboard part of your platform bed higher? How much does that cost?
Posted:  Aug 10, 2009 Last Answer:  Aug 10, 2009
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I think I want the Gia sofa with the scattered pillows, but I need more than 4 - can you make extra ones for me and if so how much does that cost?
Posted:  Aug 10, 2009 Last Answer:  Aug 10, 2009
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Can I have you guys make a custom leg for me? I need a 6"x6" block leg but I don't see one on your legs page.
Posted:  Aug 10, 2009 Last Answer:  Aug 10, 2009
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I am interested in the Conner sleeper in a Queen size mattress. There are no color swatches or finishes that come up to choose from. It won't let me put it in the cart without choosing colors. Help
Posted:  Aug 9, 2009 Last Answer:  Aug 10, 2009
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I love the "Joe" Style sectional in the sofa sofa chaise layout...but I want a full or a queen pull out bed to come out of the middle "sofa" section. Would like it in leather...or some material that's durable for BOYS! and something I can wipe down...Microfiber didn't work for us..so Leather looks like a great option. Can you do this? and around how much am I looking at? Also we would need shipping to Nevada 89081, about how much would that be?
Posted:  Aug 4, 2009 Last Answer:  Aug 5, 2009
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I see that you answered "yes" to bringing in a picture of a sofa and copying it. Would the price be much the same as the sofas you offer or would it be a lot more due to the original custom design? The one I have in mind is very similar to some you offer but just not quite the same. many thanks!
Posted:  July 29, 2009 Last Answer:  July 30, 2009
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I like the Jenny sofa but not the loose back pillows. Is there another sofa like it with a more fitted back?
Posted:  July 15, 2009 Last Answer:  July 15, 2009
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Related Items: Jenny
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how do I pick a color
Posted:  July 12, 2009 Last Answer:  July 12, 2009
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Do you have any sofas to match the Java style accent chair?
Posted:  July 10, 2009 Last Answer:  July 12, 2009
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I wanted to have custom pillows made with tassels at each corner. If I supply the tassels can you make them?
Posted:  July 9, 2009 Last Answer:  July 9, 2009
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Do you require a minimum order to design a sofa from scratch?
Posted:  July 9, 2009 Last Answer:  Jan 31, 2010
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I bought a sectional from you guys a few years ago. I'm moving to a bigger place, and I'd like to get an additional piece made to make my existing sectional bigger. Can you guys do that?
Posted:  July 9, 2009 Last Answer:  Oct 4, 2009
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I want a slipcover sofa like one I saw in a magazine - it looks to be much baggier than yours, though. Can I specify how baggy or loose my slipcover is? And can you put a slipcover on any sofa?
Posted:  July 9, 2009 Last Answer:  July 9, 2009
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I like the Trevor style, but the back isn't comfortable. Can I change it?
Posted:  July 9, 2009 Last Answer:  July 9, 2009
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How many different metal finshes do you offer?
Posted:  July 9, 2009 Last Answer:  Oct 9, 2009
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what would the cost be to ship 3 palisades recliners to Boise, ID 83705
Posted:  June 18, 2009 Last Answer:  June 18, 2009
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Do you make slipcovers for the Paige sectional?
Posted:  June 11, 2009 Last Answer:  Jan 31, 2010
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Can you make a reclining sectional?
Posted:  June 2, 2009 Last Answer:  Oct 9, 2009
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Can you make your sectionals in a chaise-love-chaise configuration?
Posted:  May 13, 2009 Last Answer:  May 29, 2009
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Can you design a chaise lounge?